Last Updated: August 2026

At Nikah Boxes, we respect your privacy and are committed to protecting the personal information you provide when shopping with us. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and how you can contact us about your information.

By using our website or placing an order, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, contact us, or otherwise interact with Nikah Boxes, we may collect information such as:

• Full name

• Billing and shipping address

• Email address

• Phone or WhatsApp number

• Order and purchase details

• Payment and transaction information

• Personalisation details provided for customised products

• Information you provide when contacting customer support

• Website usage, device, browser, and technical information

We only request information that is reasonably necessary to provide our products and services.

2. How We Use Your Information

We may use your information to:

• Process and fulfil your orders

• Arrange delivery of your purchases

• Process payments through available payment providers

• Communicate with you about your order

• Respond to questions and customer support requests

• Provide personalised products when requested

• Improve our website, products, and shopping experience

• Prevent fraudulent or unauthorised transactions

• Send promotional communications where permitted and where you have chosen to receive them

• Meet applicable legal, accounting, and business requirements

3. Payment Information

Payments may be processed through third-party payment providers. Depending on the payment method you choose, your payment information may be collected and processed directly by the relevant payment provider.

Nikah Boxes does not intentionally store complete payment card details on its own systems.

You should also review the privacy practices of the payment provider you use.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers when required to operate our business, including:

• Shopify and website service providers

• Payment processors

• Courier and delivery companies

• Technology and hosting providers

• Customer support or communication services

• Analytics and marketing service providers

• Professional advisers where reasonably necessary

For example, your name, phone number, and delivery address may need to be provided to a courier so that your order can be delivered.

We may also disclose information where required by law, legal process, or a lawful request from an appropriate authority.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to remember preferences, understand website usage, improve functionality, and support relevant marketing or analytics.

Cookies may help us understand which pages and products visitors interact with and improve the overall shopping experience.

You can manage or restrict cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

6. Personalised Orders

If you purchase a personalised product, you may provide information such as names, dates, messages, or other details that you want included on the product.

We use these details to fulfil your specific order. Please only provide personal information that you have permission to use.

7. Order and Account Information

If you create an account or place an order with us, we retain relevant information for order processing, customer service, returns, refunds, accounting, and other legitimate business purposes.

You are responsible for ensuring that the information provided to us is accurate and up to date.

8. Marketing Communications

If you choose to receive marketing communications from us, we may contact you about new products, offers, promotions, collections, or other updates.

You can unsubscribe from promotional emails at any time by following the unsubscribe instructions included in the message or by contacting us directly.

Transactional messages relating to your orders may still be sent when necessary to provide our services.

9. Data Security

We take reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

If you follow a third-party link, that website will have its own privacy policy and terms. Nikah Boxes is not responsible for the privacy practices or content of websites that we do not operate.

11. Children's Privacy

Our website is intended for general shoppers and is not specifically directed toward children.

We do not knowingly request or collect personal information from children for the purpose of creating accounts or processing purchases.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, providing customer support, maintaining business and financial records, resolving disputes, preventing fraud, and complying with applicable legal obligations.

When information is no longer reasonably required, it may be deleted or securely disposed of where appropriate.

13. Your Privacy Choices

Depending on applicable law, you may have rights regarding the personal information we hold about you. These may include requesting access to certain information, asking for inaccurate information to be corrected, or requesting deletion where appropriate.

To make a privacy-related request, contact us using the details below. We may need to verify your identity before completing certain requests.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, business practices, or applicable requirements.

Any updated version will be posted on this page with a revised Aug date.

15. Contact Us

If you have questions about this Privacy Policy or how Nikah Boxes handles your information, please contact us:

Nikah Boxes
Email: nikahboxes@gmail.com
Phone / WhatsApp: +92 324 4169901

We are happy to help with privacy-related questions or requests.